This Privacy Policy describes how AIOLASER (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ​​http://www.aiolaser.com​​ (the “Site”) or otherwise communicate with us (collectively, the “Services”).

​​1. Changes to This Policy​​

We may update this Privacy Policy periodically. The revised version will be posted on our Site with an updated “Last updated” date.

​​2. Information We Collect​​

We collect personal information through:

​​A. Information You Provide​​

• Contact details (name, address, email, phone)
• Order information (billing/shipping address, payment details)
• Account credentials (username, password, security questions)
• Customer support communications

​​B. Automated Collection (Usage Data)​​

Via cookies and similar technologies, we collect:

• Device/browser information
• IP address and network data
• Site interaction patterns

​​C. Third-Party Sources​​

• Service providers (e.g., Shopify for e-commerce)
• Payment processors
• Advertising partners

​​3. How We Use Your Information​​

​​4. Cookies & Tracking​​

We use cookies to:

• Operate the Site
• Analyze traffic
• Personalize ads (opt-out available via browser settings)

​​5. Information Sharing​​

We disclose data to:

• Service providers (payment, shipping, IT)
• Business partners (with their own privacy policies)
• Legal authorities when required

​​Categories shared:​​

• Identifiers (email, order details)
• Commercial data (purchase history)
• Usage data

We never sell sensitive information.

​​6. User-Generated Content​​

Public posts (e.g., product reviews) are visible to all users. We cannot control how others use this information.

​​7. Third-Party Links​​

External sites linked from our Site have independent privacy policies. We disclaim responsibility for their practices.

​​8. Children’s Privacy​​

We do not knowingly collect data from users under 16. Parents may contact us to delete accidental collections.

​​9. Data Security & Retention​​

• Industry-standard protections (no system is 100% secure)
• Retention periods vary by data type and legal requirements

​​10. Your Rights​​

Depending on residency, you may:
✓ Access/request your data
✓ Correct inaccuracies
✓ Delete information
✓ Opt out of marketing
✓ Restrict processing
✓ Data portability
✓ Withdraw consent

​​To exercise rights:​​
Contact us at ​​privacy@aiolaser.com​​. We may verify your identity before processing requests.

​​11. International Transfers​​

Data may be transferred globally. For EU/UK transfers, we use:

• Standard Contractual Clauses
• Adequacy decisions (where applicable)

​​12. Complaints​​

Contact us first at ​​privacy@aiolaser.com​​. If unsatisfied, you may lodge a complaint with your local data protection authority.

​​13. Contact Us​​

AIOLASER (Data Controller)
​​Email:​​ privacy@aiolaser.com
​​Address:​​ 3/F YAU LEE CENTER, NO.45 HOI YUEN ROAD KWUN TONG KL, HONG KONG